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    REFUND POLICY

    Appixels does not provide any Service without your prior approval, acknowledgement or acceptance to this Refund Policy (hereafter, the “Policy”) and the Appixels Terms and Conditions (hereinafter, the “Terms”). You may access the Terms here by entering into an arrangement, contract or agreement with Appixels for the provision of any Service, you give us your formal, exclusive and non-revocable acknowledgement, consent, approval and acceptance to all the terms and conditions outlined in the Terms and the Policy.

    Capitalized terms used but not defined herein shall have the meanings assigned to them in the Terms. For the purpose of this Policy, “partial refund” means a 50% refund of the amount received by Appixels.

    Due to the wide range of Services provided by Appixels, it is not possible for us to provide a generic refund policy that is applicable to all kinds of Services. For this very reason, we have worked hard to provide this Service-specific Policy, in which our refund terms related to each Service are individually listed for your ease of reference.

    At Appixels, every project is extremely crucial to us and we strive to ensure that we handle each client with utmost care and professionalism. Our aim is to provide the best results as per the terms and conditions outlined in the Engagement Contract. However, despite every measure, if you still remain unsatisfied with the end-results, you may opt for a refund, subject to the terms and conditions outlined herein.

    In general, once work on an Engagement Contract has commenced, a full refund will not be possible and a partial refund may or may not be available, so please check out the service specific refund policies below:

    Cloud App Development

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    Mobile Application Services

    Mobile App Development

    Shall be governed as per terms of Engagement Contract.

    Web Services

    Web Development

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Web Design

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Writing Services Hub sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Game Development

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    MVP Development

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    Next Gen Tech

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    AR/VR Development

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    Artificial Intelligence

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    Product Design

    Hourly fees, and milestone-based fees are non-refundable once hours are worked and charged (for hourly fees) or when milestones are funded for work (for milestone fees).

    Design

    UI/UX Design:

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Motion Graphics:

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Logo Design:

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Design Service Pro sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    3D Logo:

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Design Service Pro sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Animated Logo:

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Design Service Pro sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Digital Marketing

    Complete SEO Plan

    • Not eligible for refund, in full or in part.

    PPC

    • Not eligible for refund, in full or in part.

    Email Marketing

    • Not eligible for refund, in full or in part.

    E-Commerce SEO

    • Not eligible for refund, in full or in part.

    Keyword Research

    • Not eligible for refund, in full or in part.

    Website SEO Audit

    • Not eligible for refund, in full or in part.

    SEO Link Building

    • Not eligible for refund, in full or in part.

    SEO Copy Writing

    • Not eligible for refund, in full or in part.

    Conversion Rate Optimization

    • Not eligible for refund, in full or in part.

    SEO Copywriting

    • Not eligible for refund, in full or in part.

    Social Media Services

    Social Media Management

    • Not eligible for refund, in full or in part.

    YouTube Management

    • Not eligible for refund, in full or in part.

    Social Media Creation

    • Not eligible for refund, in full or in part.

    Content Marketing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Content Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Web Page Copywriting

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Blog Copywriting

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Email Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Video Scripting

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Brand Names

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    How-to-Manuals

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Press Release

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Product Description

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Landing Page Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Newsletter Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Business Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Creative Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    E-Book Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Book Editing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Content Editing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Resume Writing

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Proof Reading

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Autobiography

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Business Presentation

    Full refund may be claimed within:

    • 24 hours after you made the payment; or
    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Financial Services

    Online Bookkeeping Services

    Full refund may be claimed within:

    • 24 hours after you made the payment; or

    • 72 hours from receiving your Brief Form, duly filled in by you or by Appixels sales team, as the case may be, where an account manager has not yet been assigned to your Engagement Contract.

    Partial refund may be claimed where:

    • The first delivery made failed to cover any guidelines mentioned in your Brief Form or Engagement Contract;
    • Your account manager goes unresponsive for 14 calendar days without notifying or informing you; or
    • An order cancellation request is made within 24 hours from your order being assigned to an account manager.

    No refund shall be provided in the event:

    • A partial payment was made;
    • You fail to respond or reply to Appixels for 14 calendar days; or
    • You do not fill in and share the Brief Form within 7 days of making payment.

    Sales Support

    Google my Business

    Not eligible for refund, in full or in part.

    Maintenance Plan

    Not eligible for refund, in full or in part.

    Domain

    Not eligible for refund, in full or in part.

    Hosting

    Not eligible for refund, in full or in part.

    Domain + Hosting

    Not eligible for refund, in full or in part.

    SSL

    Not eligible for refund, in full or in part.

    TLS

    Not eligible for refund, in full or in part.

    Professional Email

    Not eligible for refund, in full or in part.

    SMTP Services

    Not eligible for refund, in full or in part.

    Chat Integration

    Not eligible for refund, in full or in part.

    Bulk Emailing

    Not eligible for refund, in full or in part.

    Hosting Domain Transfer

    Not eligible for refund, in full or in part.

    Email Transfer

    Not eligible for refund, in full or in part.

    Quality Assurance

    Quality Assurance Services

    Not eligible for refund, in full or in part.

    How to Apply For Refund

    If you are eligible for a refund and wish to cancel your order, you may send an email at sales@appixels.com and our sales team will get in touch with you.

    Processing of Refunds

    Partial Refunds will be processed and mailed within 15 business days from the date of cancellation and will be brought about using either through the merchant or through a cross-cheque.

    Full Refunds will be processed and mailed within 30 business days from the date of cancellation and will be brought about using either through the merchant or through a cross-cheque.

    Amendments

    Appixels may, at any time, without notice to you and in its sole discretion, amend this Policy from time to time. You acknowledge that it is your responsibility to review this Policy periodically. Your continued use of Appixels’s Website or Services after any such amendments shall be construed as your acknowledgement and acceptance thereof.

    Contact

    If you have questions or suggestions about this Policy, please email us at support@appixels.com.

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